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FASSET | Annual Integrated Report 2022/23

6. CHIEF EXECUTIVE OFFICER’S OVERVIEW

FASSET focused in 2022/23 among other
objectives on the importance of external, as well
as internal stakeholders.

Stakeholder engagement became a process that
FASSET followed in order to listen to or collaborate
with, or inform (or a combination of all three) all
our stakeholders. This process entailed identifying,
mapping and prioritizing stakeholders to determine
the best tactics for effective communication, aid in
solutions and opting for the most impactful projects
while making the best use of available resources.

It is important that stakeholders understand why we
exist, where we want to go, and how we are going
to get there. Furthermore, it is essential to FASSET that
our KEY stakeholders are aligned with and brought
into the strategic direction so they can become
advocates aiding FASSET in achieving its mission and
vision.

FASSET focused on clear communication channels
and an open space where stakeholders could voice
their opinions and needs. Specifically, those hard-to-
reach populations —due to factors like geographic Ms Ayanda Mafuleka
location, gender, race, culture, language, age, or CA(SA)
disability just to name a few. Chief Executive Officer

2022/23 was the year where we successfully built sectoral and workplace strategies to enhance the
bilateral engagements and increased FASSET’s skills of the national workforce, and in so doing,
footprint and brand awareness with special improving employability and productivity that adds to
mentioning in the rural areas while mitigating our the competitiveness in our country. FASSET is clear of
risks. its overarching mandate that is linked to the National
Skills Development Plan (NSDP) and National
Assisting personnel to be effective in Development Plan (NDP) 2030.
their engagements In line with the rest of the world, FASSET widely
incorporated artificial intelligence and the use thereof
The shift to work-from-home and hybrid workplaces in its operations. An important benefit of using
has proved that working in an employer-controlled online platforms is increased reach. FASSET ensured
workspace is not essential to ensure productivity or that all its communication efforts were aligned with
engagement. technology and digital platforms where information
could easily be accessed. This brought about bigger
During the reporting year FASSET embraced these impact and greater awareness among different
challenges as staff received outcome-based training stakeholder groups of the benefits and programmes
in operating and IT systems as well as equipment such of the SETA.
as laptops, data and IT support to enable them to be
productive and effective while working remotely. FASSET focused on the use of digital media with an
emphasis on the utilisation of social media. Social
Milestones achieved media reach increased significantly for example on
our Facebook platform, our following grew from
FASSET’s goal is to give meaningful expression to its 20 403 in the previous financial year to 27 372 in
mandate of developing and implementing national, the current reporting year, our twitter closed at

Make the future count. | 9